Elderly woman and companion during a visiting session
Senior and caregiver on a shopping errand together
Companion visit in a senior's home

Safety & DBS Checks

At HomeHeart Companions, the safety and wellbeing of our clients is our top priority. All our staff are fully DBS-checked to ensure they are suitable to work with vulnerable individuals. We carefully select our team to provide not only professional support but also kindness, respect, and reliability. We follow strict safety procedures during all visits and maintain high standards of conduct at all times. For additional safety and service quality, monitoring devices may be used where appropriate, always in line with privacy and data protection laws. You can trust that you or your loved ones are in safe and capable hands.

Our services

Support tailored to your needs

HomeHeart Companions offers five core services designed to help you stay independent at home in Gateshead.

01

Companionship visits

Regular visits for conversation, company, and genuine connection when you need someone to talk to.

02

Shopping assistance

We handle grocery shopping, errands, and trips so you don't have to worry about getting out.

03

Appointment support

We accompany you to medical and personal appointments, taking notes and lending a listening ear.

04

Light household help

Small tasks like tidying, light cleaning, and organisation to help keep your home comfortable.

05

Flexible local support

All services provided by the same trusted faces, DBS-checked and available in Gateshead.

What families say

Real stories from people we've helped

See how HomeHeart Companions has made a difference in the lives of elderly individuals across Gateshead.

HomeHeart Companions has been wonderful for Mum. She looks forward to her visits every week and has regained so much confidence and independence at home.

Margaret Reid

Margaret Reid

Daughter of client

The companionship and practical help have made such a difference. I no longer worry about Dad managing errands or appointments alone in Gateshead.

James Patterson

James Patterson

Son of client

What I appreciate most is the genuine care and reliability. The team treats my mother with respect and has become part of our family routine.

Susan Mitchell

Susan Mitchell

Daughter of client

Mum is happier and more engaged than she's been in years. The shopping trips and appointments are handled so smoothly, and she feels supported.

David Thompson

David Thompson

Son of client

Why choose us

Trusted local care you can depend on

All our companions are fully DBS-checked. We respond to requests the same day and focus on building genuine relationships with the people we support.

100%

DBS-checked staff

Every companion has been thoroughly vetted for your safety and peace of mind.

Same-day

Response available

Contact us today and we can often arrange a visit within 24 hours.

Local

Gateshead-based service

We're a husband-and-wife team serving families in your community with personal care.

1:1

Dedicated companion

You build a consistent relationship with the same familiar face every visit.

Let's get your loved one the support they need

Call us today to discuss how HomeHeart Companions can make a difference in Gateshead. We're here to listen and help.